Professional carpet cleaning in London
At Martis our carpet cleaners combine excellence in their performances and expertize to transform your crying for clean carpets into lasting, refreshed and professionally cleaned fabrics. Based in London we have a designed system to treat nicely rugs, carpet and upholstery, including hot water extraction method for luxury, wool nylon and wool fabrics.
Even when our carpet cleaning technicians working hard they can’t do everything so you have to cherry-pick the things in each area that will give you the considerable return on your invested time. Well, it took us few years of hard-fought know-how to learn the lesson, during which it seemed like we have tried everything else in the carpet cleaning business, but in the area of customer service client feedback gave the biggest return on investment – by far. Online advertising is the most advanced method of promoting business, but our cleaning company relies mainly on:
Referrals. Word of mouth recommendations bring new customers in, and that helps our carpet cleaning business grow slowly but steady. We don’t want a customer to have any reason why they wouldn’t recommend us wholeheartedly, in fact we’d like them to be ranting about how good our carpet cleaners are.
Repeat business. Many clients welcomed our offers and promotions, they didn’t bin them. We understand that client only be prepared to spend it on company who does an amazing job not an average. So we need to make sure they are pleased with us not fuming at us.
Loyalty towards client. At Martis we are devoted to all of our clients, not matter you had a booking for £30.00 or £300.00 we stay put and loyal to them. We never forget that we have started from a scratch. We don’t ever want to be amazed that we’ve lost a customer. So we react fast we communicate and find out any problematic issues directly, we try to fix them right away. And that is why clients mark us out as entirely better than nearly every other company in London they dealt with.
Retention of customer. We will say it clear, at Marti’s we welcome candid feedbacks, and we will treat your carpet good and make them fantastically cleaner. For after carpet treatment our company use ingredient in the Acti Gard, this brand prevents human skin, hair decaying into the food that the dust mites thrive upon. So there is no environment for them to exist or thrive in. Also inhibiting bacteria and mould development, thorough vacuuming will maintain the cleanliness of the carpet.
Key Benefit of Carpet Cleaning Services
Martis Cleaning Services is well-run business, passionate enough to deliver long-term value to its London clients.
- Same cleaner on every visit
- No contracts or hidden fees
- Pay only on completion
- Professional cleaners
- Prompt customer service
- We work 7 days a week
- Fully insured cleaning company
- Professional cleaning materials and equipment